Certificate overview
This one-day foundation course provides an overview of Quality Management Systems (QMS)
and the ISO 9001:2015 standard. It focuses on practical understanding of QMS concepts, quality principles, and clause intent, enabling participants to appreciate how ISO 9001 supports
business performance and customer satisfaction. The course supports learners pursuing roles
such as quality professionals, internal auditors, supplier auditors, management system auditors, and professionals seeking CQI-IRCA certification pathways.
What you will learn
Understand the purpose and benefits of a Quality Management System.
Explain the structure and intent of ISO 9001:2015.
Describe the seven Quality Management Principles.
Understand PDCA cycle, process approach, and risk-based thinking.
Recognize organizational roles in maintaining an effective QMS.
Interpret the intent and purpose of ISO 9001:2015 Clauses 4 to 10.
Explain the purpose of internal audits within a QMS.
Distinguish between internal, supplier, and certification audits.
Apply foundational knowledge to simple real-world scenarios.
Curriculum
6 modules
- 01Introduction to Management Systems & QMS
- 02ISO Structure & Quality Management Principles
- 03PDCA Cycle, Process Approach & Risk-Based Thinking
- 04ISO 9001:2015 Clause Overview (4-10)
- 05Introduction to Audits & Organizational Roles
- 06Wrap-up, Case Discussion & Knowledge Check
Who it is for
- Quality professionals
- Internal auditors
- Supplier auditors
- Management system auditors
- Professionals seeking CQI-IRCA certification pathways
Eligibility requirements
Applicants must:
- Hold a degree from a recognized educational organization.
- Have professional experience in the field.
- Sit for and pass the certification examination.
- Adhere to the Professional Development Institute (PDI) Code of Ethics.
Exam Requirements
Online Examination will need to be sat under controlled conditions at a PDI accredited centre.
- 70% passing grade
- Exam available in a range of different languages
- 3 Hours duration
- The examination is offered in multiple languages to support international candidates.
- All candidates are required to sit for their exam at an accredited PDI Test Centre.
- The exam duration is (3) hours.
- Each exam consists of 100 multiple-choice questions (MCQs).
