Certificate overview
This program enables participants to acquire fundamental knowledge and practical skills to understand, design and maintain an IT Service Management System (ITSMS) based on ISO/IEC 20000-1.
Participants will build fundamental understanding skills to design, implement and certify Business Continuity Management Systems. It enables them to plan, implement, manage, and maintain a Business Continuity Management System based on ISO 22301. Build fundamental understanding of business continuity, resilience, and ISO 22301 requirements.
What you will learn
Principles of business continuity & organizational resilience
Structure and clauses of ISO 22301
Context of organization & interested parties
Business Impact Analysis (BIA) & risk assessment
Continuity strategies & recovery planning
Documentation, testing & continual improvement
Curriculum
8 modules
- 01Introduction to Business Continuity & Resilience
- 02Risk & Impact of Disruptions
- 03ISO 22301 Framework & Clauses
- 04BCMS Context, Stakeholders & Policy
- 05Business Impact Analysis & Risk Assessment
- 06Continuity Strategies & Recovery Controls
- 07Monitoring, Testing & Incident Handling
- 08Certification & Continual Improvement
Who it is for
- CXOs
- Operations Heads
- IT & Facility Managers
- Risk Managers
- Compliance Leaders
Eligibility requirements
Applicants must:
- Hold a degree from a recognized educational organization.
- Have professional experience in the field.
- Sit for and pass the certification examination.
- Adhere to the Professional Development Institute (PDI) Code of Ethics.
Exam Requirements
Online Examination will need to be sat under controlled conditions at a PDI accredited centre.
- 70% passing grade
- Exam available in a range of different languages
- 3 Hours duration
- The examination is offered in multiple languages to support international candidates.
- All candidates are required to sit for their exam at an accredited PDI Test Centre.
- The exam duration is (3) hours.
- Each exam consists of 100 multiple-choice questions (MCQs).


